Privacy Policy

1. Introduction

Northflow ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and safeguard the information you share with us, in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. Information We Collect

We collect the following information when you interact with us:

• Contact form data: name, email address and message content submitted via our website.
• Email enquiries: any personal information you share when contacting us directly at contact@northflow.ie.
• Technical data: anonymised analytics including browser type, device and pages visited.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide requested services.
• Send relevant project updates and proposals.
• Improve our website and the services we offer.
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on your consent, the necessity of fulfilling a contract or our legitimate business interests.

5. Cookies

Our website may use cookies to improve your browsing experience and understand how our site is used. You can read more in our Cookie Policy.

6. Third-Party Services

We may use trusted third-party services such as analytics providers, hosting platforms and email services. These providers process data on our behalf and are required to comply with GDPR.

7. Data Retention

We keep your personal data only for as long as necessary to deliver our services, meet legal obligations or resolve disputes.

8. Your Rights

Under GDPR you have the right to access, rectify, erase or restrict processing of your personal data, as well as the right to data portability and to lodge a complaint with the Irish Data Protection Commission.

9. Contact

For any questions about this Privacy Policy or how your data is handled, please contact us at contact@northflow.ie.