Privacy Policy

1. Introduction

Northflow ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

Northflow is a registered business operating from Galway, Ireland.

This Privacy Policy explains how we collect, use, store and safeguard the information you share with us in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. Information We Collect

We may collect the following information when you interact with our website or contact us:

• Contact form information, including your name, email address and the message you submit.
• Email enquiries sent directly to contact@northflow.ie.
• Technical information such as browser type, device type, IP address (where collected by our analytics providers), pages visited, referring website and general website usage statistics.

3. How We Use Your Information

We use your information to:

• Respond to enquiries.
• Provide requested services.
• Prepare proposals and project documentation.
• Improve our website and user experience.
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data where necessary based on:

• Your consent.
• The performance of a contract or steps taken before entering into a contract.
• Our legitimate business interests.
• Compliance with legal obligations.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and understand how visitors use our website.

Further information is available in our Cookie Policy.

6. Third-Party Services

We may use trusted third-party service providers including website hosting providers, analytics providers, email services and other technical service providers required to operate our website and business.

Where these providers process personal data on our behalf, they are required to comply with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights

Under the GDPR, you may have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your personal data.
• Restrict or object to certain processing.
• Request data portability where applicable.
• Lodge a complaint with the Irish Data Protection Commission.

10. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Northflow

Galway, Ireland

Email: contact@northflow.ie